Very satisfied

Convenient pick-up process with clear instructions. Remember to ask if third-party insurance is included. We ended up spending $17 per day purchasing $2 million third-party insurance ourselves.

Good service

The waiting time was very long and the efficiency was low.

We arrived at the car rental location in San Francisco at 11 o'clock. After checking the necessary documents, the counter staff gave us a manual and the keys. We went to the underground garage to pick up the car ourselves. We had booked a Chrysler 200 convertible, but to our surprise, we were upgraded for free to a yellow Camaro convertible. Really excited, thumbs up!