I hadn't been to LAX in a long time and forgot how to find the shuttle, so it took me a while to locate it. The store wasn't very busy in the late afternoon around 6-7 PM. It shares the premises with Hertz. I waited in line for about 10 minutes before enquiring what cars were available. They offered me a Nissan Armada and a Ford Expedition, and recommended the Ford because it was a newer model. They suggested additional insurance, but I declined. The car was okay, though not exceptionally clean. There were some residual spots in corners not easily visible, but it was acceptable.

This company is fine if you understand English.

Their attitude towards non-English speakers is very poor! When I asked for a Chinese-speaking agent, they didn't even answer the phone. The customer service at ZUZUCHE is great—very patient and responsible. They misled me into buying $280 insurance and had no Chinese service. I heard someone ask a colleague if they spoke Chinese, and they said yes, but they ignored me! They look down on Chinese people! Returning the car was very convenient.

the counter people want give other services that i dont need it

excelent

I felt I as decieved regarding the contract I entered in to.i rented a car intially for $36 dollars a day and after I changed the contract the rate nearly tripled.