Quick service, good communication about optional insurance without hassle, everything done swiftly.

Happened to encounter good sales service

Great service, quick pick-up and drop-off. Would recommend.

The service at Hertz Los Angeles branch was very poor, with inefficient staff who left early. I thought I reserved a Chrysler 200, but was told at pickup that they never had this model. WTF???

Car (camaro) has mechanical issues (steering/wheel alignment issues and was overdue for service by 5,000miles) meaning it was dangerous when driving on motorways above 60mph. Swapped the car at Las Vegas the next day. No customer service. Didn’t have a replacement so had to go with a four door even though we had especially booked an American muscle car for our honeymoon. Very disappointed with hertz and wouldn’t bother booking a car with them again given lack of customer service. Had a much better and smoother experience with Dollar.