Smooth pick-up

Picking up the car was convenient. At Hertz, there was no need to queue, while at the same time, there were many people in line at Thrifty. If the daily price difference isn't significant, consider Hertz. Although they claim 24-hour service, on the last day, I tried multiple times to extend the rental by phone but couldn't get through. The next day, I accidentally went to the service desk next door and was able to extend the rental with an agent. The price was slightly higher than the daily rate on QEEQ. When asked why no one answered the phone, I was told that no one picks up on weekends. So, if you plan to extend your rental, call on a weekday! Also, when I inquired about insurance, it seemed there was no third-party liability insurance, but the reservation on QEEQ included it. Luckily, there were no issues. So, if you're not in a hurry when picking up the car, take the time to inquire about third-party liability insurance!

The service was quite attentive, but they did suggest changing the car model, which I understand was for marketing purposes.

Very good

When we arrived at the Hertz car rental at Los Angeles Airport, the staff required us to pay a $400 insurance fee, claiming it was mandatory. After some hassle, the customer service from ZuZuChe helped us cancel this fee.