The queue was extremely long, by far the longest among all the rental companies there. The female attendant's attitude was acceptable, but there was something suspicious behind her smile. It wasn't just about hard-selling add-ons anymore; they directly added them to the contract. Even if you insisted you didn't need them, she'd still add them. So, remember to check the contract carefully, review the charges, and don't rush to confirm and sign! I trusted too easily and got scammed over a hundred dollars, but thankfully, the rental platform helped me get back half of it.
“Value for money at QEEQ, but rental company could do better”
About Budget:7.0/10
When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)
“Car rental accepts credit cards only. Its so inconvenient for people who don’t have it. Terrible!”
About Budget:6.0/10
Budget should accept multiple modes of payment (cash, debit cards, online banking, etc.)and should not rely on credit card payment only. Because not every customer has a credit card and some has the ability to pay in CASH!!
About QEEQ:8.0/10
There is additional charges when you go to the car rental. Almost half the price.
They didn’t have the car that I had requested. So I was given a bigger car which was good. Drawback was that the bigger car didn’t have Apple Car play that I used for navigation. But no complaints.
Counter staff at Budget Desk at DFW was very rude.
About QEEQ:8.0/10
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