The attitude of the black female receptionist was very poor. She insisted on giving us a significantly inferior model, a small Corolla. After we firmly refused, her attitude worsened, and she told us to wait indefinitely for our reserved car. We continued to assert our rights, and she finally provided a small local-brand SUV, which was still much lower than the model we had booked. The car had collisions and noticeable scratches, and they had no record of these. When we reported this, the female receptionist was about to finish her shift and refused to handle it. We approached another male receptionist, whose attitude was equally bad, claiming he could do nothing. Eventually, an Asian gentleman stepped in to assist us and gave us a Peugeot 3008, but it was also below the category we had reserved. By this time, it was over an hour past our scheduled pickup time.
No major concerns, just that AVIS has a lot of add on package to offer
About QEEQ:8.0/10
No issue with booking and like the price drop protector but it would be even better if the price drop protector can rebook multiple times instead of only once.
Like: Pick up and drop off was a breeze. Car condition was excellent! No tedious paperwork etc..will use it again!
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