Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.
When I needed help booking the Interislander Ferry the staff were excellent. Ellie in Wellington especially so.
About QEEQ:7.0/10
Upon initial booking I required to speak to a person. Found it disconcerting to speak to someone in Hong Kong when talking about New Zealand.
They were not aware of the geography - places, areas etc. Wish I'd realise I was booking through an agent.
Car was in good condition on the inside, clean and had no issues with the car while in use. The car did had alot of scratches on the outside from wear and tear from previous customers. Would use them again.
About QEEQ:10.0/10
Smooth and easy process with booking, have booked another car because of the ease.
“First good, but noisy, second dirty but functional, third TBD as have not used yet”
About Apex:9.7/10
The Corolla was a nippy little car but is not insulated from road noise. The NZ roads have coarse seal and the noise was tiring. We did 1800km in 10 days.
I still have not had a resolution to the fact a stone chip was probably collected on the screen during our rental. I took out the extra insurance through easy car rental AXApolicy, so don't know the out come...
About QEEQ:10.0/10
Brilliant service, so far, have booked 3 rental in NZ with you. On second now, but car this time is older ( 8yrs) and very basic, which was not told at rental booking , and was not clear which co I was renting from. The car was a bit battered and scratched too and the outside was very dirty, but inside clean.
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