Apex, Auckland City Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Auckland City Information, Car hire Instructions & Policies

Address

206 Victoria Street West Auckland CBD 1010 Auckland

Telephone

(09) 307 1063 / 0800 737 009

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:59 08:30 -16:30	08:00 -16:59 08:30 -16:30	08:00 -16:59 08:30 -16:30	08:00 -16:59 08:30 -16:30	08:00 -16:59 08:30 -16:30	08:00 -16:59 08:30 -16:30	08:00 -16:59 08:30 -16:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

NZD 12/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Please advise your interisland travel at the car rental company's counter.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

17.5 km from Auckland Airport

Railway Stations

1.3 km from Britomart Train Station

Hotels

0.7 km from Star Victoria Serviced Apartments

0.8 km from Grand Millennium Auckland

1.1 km from Avani Metropolis Residences

Other Landmarks

0.6 km from Auckland Harbour Bridge

0.9 km from Sky Tower

3.2 km from Mount Eden Domain

FIND ME A CHEAP RENTAL

Map view of Apex Store Location

coordinates: -36.8483313 174.7549869

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 6.5
Vehicle cleanliness: 6.6
Spaciousness: 7.0
Counter staff: 7.2
Pick-up location: 6.4
Drop-off location: 6.9
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

R.Beam
Auckland
6.3 /10 Average
Reviewed: Wednesday, November 20, 2024
The car is in poor condition, paint scratches have been very poorly polished. The headlights are not correct and the car is not drivable in the dark.
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Anonymous
Auckland
8.3 /10 Very good
Reviewed: Wednesday, November 20, 2024
Car exceed expectaions and was great for our need
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C.Lumley
Auckland
9.7 /10 Excellent
Reviewed: Wednesday, November 20, 2024
We really like the arrangement we've had with Apex Cars. It's a great Idea and the cars are just what we needed.
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T.Shetler
Auckland
7 /10 Good
Reviewed: Wednesday, November 20, 2024
The car was tired and fairly scratched. It was generally the worst looking rental car in the parking lots of our hotels
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A.K
Auckland
9 /10 Excellent
Reviewed: Wednesday, November 20, 2024
I really wished I could have dropped off the car between 8 pm and 5 am.
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Anonymous
Auckland
9.3 /10 Excellent
Reviewed: Wednesday, November 20, 2024
There was only one person working went I picked up the car so the process took about 25 minutes.
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Ian
Auckland
9.3 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Excellent customer service. I would be very happy to use them again.
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A.Walker
Auckland
9.7 /10 Excellent
Reviewed: Wednesday, November 20, 2024
The Corolla was a nippy little car but is not insulated from road noise. The NZ roads have coarse seal and the noise was tiring. We did 1800km in 10 days. I still have not had a resolution to the fact a stone chip was probably collected on the screen during our rental. I took out the extra insurance through easy car rental AXApolicy, so don't know the out come...
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Soar Feat
Auckland
8.7 /10 Very good
Reviewed: Wednesday, November 20, 2024
Keen price for an older well used vehicle with lots of little nicks and superficial paint damage. Well serviced vehicle with good mechanicals for 120,000k, ran well for the extra 7,500k we put on it and with pretty good fuel consumption. Collection and drop off service efficient and friendly. No hard sell of additional extras. All in all a good car hire experience.
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M.Mackie
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
We have been travelling for many years and used many car rental company’s. Apex have been the very very best in all areas we just wish we had found them earlier
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Anonymous
Auckland
8 /10 Very good
Reviewed: Wednesday, November 20, 2024
Service a little slow although staff were working hard, just busy. Car wasn’t clean on pick up and had a few cracks and dents but functionally was perfect.
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J.Wright
Auckland
9.3 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Car was in good condition on the inside, clean and had no issues with the car while in use. The car did had alot of scratches on the outside from wear and tear from previous customers. Would use them again.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Apex car rental were fantastic. The car was as expected, new, clean and no damage. The pick up and drop off was very straight forward with no issues.
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E.MacLeod
North Shore
9 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Easy and straightforward pick up and drop off, shuttle bus to and from airport is regular and quick
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Kate
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Would 100% recommend Apex cars. We were a bit worried having seen some negative reviews online beforehand, but were pleasantly surprised. Received excellent customer care at both pick up (Auckland) and drop off (Wellington). In addition, the car (a mazda axela as a tiida equvalent) was in great condition and very spacious and comfortable. No criticisims whatsoever, staff were helpful, courteous, welcoming, and had humour. We did also use Ace rentals for the south island, but found the quality and comfort of the Apex car rental, as well as the customer service to be far superior.
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Anonymous
Auckland
8.3 /10 Very good
Reviewed: Wednesday, November 20, 2024
When I needed help booking the Interislander Ferry the staff were excellent. Ellie in Wellington especially so.
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G.Hunt
Auckland
9.7 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Found it I bit hard to locate office in Auckland as we were looking for EasyRentCars and couldn’t see that name anywhere or even the street number, so we weren’t sure if we were in the right place.
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A.Watters
Auckland
9 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.
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Elmer Frederick
Auckland
2 /10 Poor
Reviewed: Wednesday, November 20, 2024
The service was mediocre. The car was old, and the staff mocked the rental agency for being stingy.
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Julia Dryden
Auckland
6 /10 Average
Reviewed: Wednesday, November 20, 2024
There were few people when picking up the car, which was okay. However, when returning the car, we waited in line for an hour and a half. The kids were crying and there was nothing we could do. It was a bad experience.
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Geoffrey Fanny
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Not bad.
The staff at the rental company were very polite and proactively explained various important matters. The vehicle had high mileage, and there were occasional unexplained alerts from the car's computer. It would be better if the car condition is checked in advance by the rental company.
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Dunn Raphael
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
The pick-up location near the Sky Tower is very convenient.
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Susan Gissing
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
The process was quick and easy. The service was excellent and very satisfying.
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Ruby
Auckland
8 /10 Very good
Reviewed: Wednesday, November 20, 2024
Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.
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