“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars:7.3/10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ:8.0/10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!
Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.
“Overall it was great experience and I’m glad I chose this company among the many that I’ve explored”
About ACE Rental Cars:8.7/10
AUD 250 was held as deposit & it was cancelled when the car was returned in good condition.
About QEEQ:10.0/10
More info on the car such as the capacity & which are the types of car of same equivalent will be good
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