From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2513427330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2513427330
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Reviewed: Sun, May 26, 2024
About SURPRICE RENT A CAR: 6.0 /10
The pickup instructions mentioned free shuttle service from all terminals, but this was not the case. While waiting at the designated spot at T4 and calling, I was told a shuttle would come but after waiting 35 minutes and calling again, I was informed that only T2 and T3 had shuttles. After going to T3, I was then directed to T2. It took another 15 minutes after a final call for the shuttle to arrive, with the whole process taking 2 hours!
About QEEQ: 8.0 /10

Relevant Reviews on SURPRICE RENT A CAR London Heathrow Airport

M.Clemens

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Small SUV | Kia Sportage or similar
Reviewed: Sat, Oct 19, 2024
“Should have been made more aware.”
About SURPRICE RENT A CAR: 8.0 /10
Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.
About QEEQ: 8.0 /10

Bella Hamilton

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Reviewed: Sat, Jul 27, 2024
About SURPRICE RENT A CAR: 10.0 /10
The staff's attitude was good and they were quite patient. However, there was an issue when making the payment during pickup. The store's POS machine malfunctioned and maxed out a credit card. It was only after switching to a different POS machine that the payment went through. This not only wasted a lot of time but also caused inconvenience with subsequent card expenses.
About QEEQ: 10.0 /10

Angela Felton

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Reviewed: Thu, Feb 29, 2024
About SURPRICE RENT A CAR: 10.0 /10
The car rental and return service were both good.
About QEEQ: 10.0 /10

Darcy Hill

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Reviewed: Thu, Jul 6, 2023
About SURPRICE RENT A CAR: 2.0 /10
Not satisfied! They pushed the pickup service aggressively. The traffic fine management fee is extremely high at £60 each time, whereas other rental companies only charge £35. It’s just to make more money.

View more >
Wagon | Skoda Octavia Estate or similar
Reviewed: Fri, Aug 25, 2023
About SURPRICE RENT A CAR: 9.0 /10
Very good service throughout the process. Only negative was there is no pickup from Heathrow terminal 4 which meant we needed to get the train to terminal 3
About QEEQ: 10.0 /10

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