Pickup and drop-off were very quick. The staff simply asked if additional insurance was needed, and after declining, they moved on and completed the rental process promptly.

Overall good, just a bit slow.

It was fine, but the closing time is quite early. If you return the car even a little late, you'll have to bring it back the next day and be charged for an additional half-day rental.

Everything was good, but there is no counter at the airport. You need to call for a shuttle, which can be difficult if you are not fluent in English.

It's a small company located outside the airport, making returning the car convenient, with a shuttle to the airport. But it's limited to the airport; I stayed at the airport holiday inn and asked if they could pick me up at the hotel, but they refused unequivocally. I had to call a taxi to get to the company. The car wasn't very new, but the price was cheap. However, the AUD 300 deductible even with full insurance is not good. It's better to choose big companies like HERTZ that offer zero-deductible insurance.