The car rental process was very efficient and smooth.

Satisfactory

Good

The car pickup process was fine, communication was clear and efficient. However, there were some disputes with the return report and follow-up. The on-site return inspection showed no problems, and I signed off on the process. But the next day, after returning to my home country, I received an email stating there was a small scratch, about 2cm. Europe's economy isn't doing well, so unexpected issues are more common. I recommend using a larger rental company like Sixt, as smaller companies might offer lower upfront rentals, but more surprises after.

到qeeq櫃檯取車時，Dryyve會要你保他們的保險。 所以在qeeq上的保險，Dryyve不承認，如果出事沒有Dryyve的保險，要先自己賠給Dryyve,再跟qeeq申請理賠，很不方便。