Great service attitude. Although the car had some minor damage initially, they marked it themselves. There were no issues upon return.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

Interior needs a deep clean. Otherwise happy and thankful for the service.

Display all the alternative models on offer in a particular class at a particular company. Car selection needs to be more transparent.

The cost of our child car seat was almost double what we have been quoted - complete joke! Charging so much for the safety of our child is disgusting. It cost us more to keep her safe on the road than it did to actually hire the car.

Fairly long wait for pick up. Was told when booking online I had paid in full and would pay nothing at pick up. When picking the car up I was required to pay an additional 23€ tax and an 800€ deposit.