Initially, we were given an MG, but the trunk was too small to fit four suitcases. After discussing with the company, they offered us a new hybrid Toyota RAV4 since there were no X-Trail cars available. It had only 13,000 kilometers on it and was in excellent condition, very fuel-efficient with an overall consumption of about 5.8 liters per 100 kilometers. The return process was very simple, just handed over the keys after parking, and they didn't even inspect the car. However, they sent me a final invoice and I had to pay a little extra, which was the first time I encountered this. Since the amount was small and they didn't charge for the additional driver, I didn't pursue it further.

Average, they deliberately tried to sell me insurance during the process.

They said no automatic transmission... was forced to upgrade

The paperwork took nearly an hour, which was a bit long, but the car condition was great. The return process was also very simple and I was very satisfied.

The store's service efficiency was high, not harsh, and very realistic. We were very satisfied!