The service attitude was fine, but the car model was swapped and the vehicle's condition was average. It was barely acceptable. The wheel alignment hadn't been done, causing the steering wheel to veer right—this wouldn't be much of an issue for experienced drivers. The insurance terms were unreasonable; if you didn't purchase additional insurance, any damage would cost AUD 5500, which felt more like a betting agreement.

Wanted a Corolla but got an MG3 instead, which they said was of the same class. Personally felt it was smaller, making it difficult to pack luggage. The car was relatively new with just over 17,000 km on it. Drove 1400 km in 4 days. The engine was a bit weak, especially on hills. Otherwise, the experience was quite pleasant.

The staff was quite friendly and didn't push too many promotions. Both the rental and return processes were simple, the car was in good condition, and the price was really cheap. Overall, very satisfied with this rental!

Old high mileage car ie 136000kms and car condition reflected this. Staff very helpful, pick up and drop off buses very modern and efficient, helpful drivers.