Extremely satisfied.

I have used Zuzuche several times before. They indicated that the car could be taken to the Czech Republic, but on-site they said it was not allowed. I contacted Zuzuche, asking the staff to speak with them, but the staff refused and were very impatient.

We arrived at the store early, so there was no queue. We processed the rental procedures directly. Although they mentioned additional insurance, when we said we didn't need it, they didn't push it on us.

After a small assessment, I was given an electro auto which was horrible and I needed to change after less than 24 hours. With the temperature in Frankfurt the battery does not last and the provided plug in the car for charging was a home one. It would have needed like 30 hrs for charging.

Not enough counter staff and had to wait too long.