Hertz ZURICH AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Ogden Gard(i)ner

Switzerland

Reviewed: Mon, May 6, 2024

About Hertz: 10.0 /10

Excellent

About QEEQ: 10.0 /10

1 days rental

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Julie Richard

Switzerland

1 days rental

Reviewed: Fri, Jan 3, 2025

About Hertz: 8.0 /10

The car pickup process was relatively smooth, but the staff at the Zurich counter clearly had a much worse attitude towards people of color.

About QEEQ: 10.0 /10

Ron Saul

Switzerland

1 days rental

Reviewed: Fri, Oct 4, 2024

About Hertz: 10.0 /10

Very satisfied! Even though the plane was delayed past the rental office's closing time, staff still helped us complete the process. Great service!

About QEEQ: 10.0 /10

Elaine Burns

Switzerland

1 days rental

Reviewed: Thu, Sep 19, 2024

About Hertz: 10.0 /10

No promotion of insurance or other services; they only provided comprehensive insurance when I actively requested it.

About QEEQ: 10.0 /10

Joseph Pater

Switzerland

1 days rental

Reviewed: Tue, Oct 13, 2015

About Hertz: 8.0 /10

Extremely satisfied

About QEEQ: 8.0 /10

Switzerland

1 days rental

Compact | Peugeot 308 Estate or similar

Reviewed: Thu, Aug 8, 2019

“Good experience overall”

About Hertz: 10.0 /10

I called customer service to see if out of courtesy they can allow to return the car two hours later, and they declined saying that anything above 30 min would be a whole day charge. I suggest to introduce an hourly charge at the time of return. Wouldn't affect their vehicle turn around as they have huge inventory.It would build good will.

About QEEQ: 10.0 /10

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