Very satisfied!

GOOD, NORMAL

Carefully check in absolute details your vehicle conditions upon pickup, as at the return they will look for ANY paint scratch which was not documented. They did find very light scratches made by vegetation on the car which hard to spot and not noted on the original contract, luckily I had pictures of all the car body parts and could show them it was present. I suggest you heavily document the car condition using the same method, they have little leniency on ANY damage

Just great !

The car was nice, though it had some outer cosmetic damage from the previous rides. Didn't mind it, because everything was functional and the price was great. The rental process was easy, but you have to keep in mind that there are too many people renting the car at Milano Airport - I was 17th in line and with the 4 counters it took about an hour. The only big gripe I have - I forgot my wallet with driving license in the car and though I did call and wrote an email when I found it missing 10 hours later in another country I'm still waiting for the answer to my request! They said they are currently too busy to look for it and it's been 18 hours.

I was reluctant first to try the service because I always used another famous site, but the deals I've found here were too tempting. And it even got better when the Price Protection kicked in. A week before the date I got warning that the price was down and I managed to rebook the car paying 60% less. This is an exceptional service, thank you!

Extremely slow service, it took two hours after arriving to finally get the car. No easily visible signs anywhere at MXP, which made both pickup and drop off even more frustrating.