Lot of extra charge The price will be doubled after this charge And no any company refund the deposit Relly really bad experience

Not easy to contact customer service in airport for any reason

We had excellent customer service when dealing with lost and found. The cost of having it mailed to us through Fed Ex (the company they use) would have been exorbitant so luckily we knew someone who could pick it up and mail it to us.

Just wanted to thank Jalissa for being such a PHENOMENAL WOMAN!! I was beyond grateful she helped us while in LA!!

We got relatively new car. Very pleased with the selection. They tried to up sell some options, but i was able to decline them easily

Great rates.

Had to cancel my whole order and pay a fee because my flight was delayed, a factor beyond my control, then rebook a car. The car isn’t which you pick, you have to look in a huge lot of cars for whatever one in that price range. Better look at the car before you pull it out though because they have you sign off on if there are any marks, which there were more than marked, without letting you get out and look outside where you can see well. Luckily we weren’t charged any extra for the spots we noticed not marked. It took us over an hour to actually get the car, mostly standing in line in an unclean hectic building. Customer service was poor. The only good thing was the fast return.