It was close to a half hour wait for the shuttle from the airport. Everything else went very smoothly, and we appreciated the super friendly staff! We will be recommending fox to our friends who are traveling.
About QEEQ:10.0/10
We will be recommending fox to our friends who are traveling.
“First 30 mins terrible other couple of weeks perfect”
About FOX RENT A CAR:9.3/10
Organised a fully insured car or thought so only to have 2 sales reps inform me otherwise and had to buy more insurance afer 1st sales person couldnt get me to buy more a second rep cam and took over by the end of it i just bought some to get out of the shop before i walked out without a car and spoiled my vacation orher wise great service.
About QEEQ:10.0/10
All good but could probably give tips on what you need state to state legally do we dont get forced to buy types of insurance not legally required as was stated to myself by the fox reps
Car was not cleaned, had over 40,000 miles on the clock and had a slow puncture from the previous renter. I had to fill it up with air every day of the week that I had it.
The offices are some distance from LAX which is not a problem as that is the case with many such companies there - however, Fox has by far the most infrequent shuttle buses running. At least five buses from each company went by before the first Fox one showed up, so we ended up waiting for 45 mins with small children after a very long flight.
FOX RENT A CAR - at counter experience was poor. The person didn't fully explain the fuel fill-up with them properly but instead decided to charge for the entire tank when we only used 1/2 the tank.
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Great experience this time
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