They immediately tried to upsell me to a 7-seater Pathfinder. Initially, I thought it was a free upgrade because the rental car website mentioned this model as part of the same group. Later, they persistently pushed for trailer insurance. Due to language barriers, I ended up paying a $500 upgrade fee. I realized the mistake when I got to the parking lot and went back to resolve it. After complaining to the car rental customer service, they reluctantly canceled the upgrade charges.
The store staff are outright scammers! They said the deposit and the fees for not using toll roads would be refunded when returning the car, but when I returned it, they didn't honor their word, claiming I agreed to the insurance purchase and directly charged me. Do not rent from this company!
Lady behind the counter told the man in front of us he needed to buy insurance and he refused saying it was included. When it was our turn we were told we weren't covered by any insurance and to buy some through dollar, I refused. She then offered to prepay for fuel even though that was already included through easyrentcars.
When she actually processed the booking she couldn't avoid the fact it said that insurance was included that she tried to pretend wasn't there.
The cars in our section were all old and there was only about 3-4 of them.
Would never go through Dollar again.
About QEEQ:10.0/10
Will definitely use again.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT
Lucy Sweet
-
-
-
-
View more >Jonathan Sawyer
-
-
-
-
View more >Madge Walter
-
-
-
-
View more >Trista Cromwell
-
-
-
-
View more >-
-
-
-
View more >