I have used Zuzuche several times before. They indicated that the car could be taken to the Czech Republic, but on-site they said it was not allowed. I contacted Zuzuche, asking the staff to speak with them, but the staff refused and were very impatient.

I paid the full rental amount in advance, but the store charged me again without any notice. They provided no receipt and didn't inform me. This is very unprofessional. They promised to refund the extra charges to my credit card within 6-7 days, but they never did. Picking up the car was also troublesome. They said the pre-booked car was unavailable, and the provided car was too small for my luggage. It took about 15 minutes of communication to resolve this. However, I was satisfied with the car I eventually received.

We used the certification on QEEQ and it was accepted there, very convenient!

Staff were good and efficient

No problems

Generally a good experience, the only comment is the drop off requires a bit of waiting (I think it was a case that the customer before me needed a long enquiry)

Good booking experience and I get exactly what I expected from Easyrentcars, will use again