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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3827902315
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3827902315
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Reviewed: Tue, Jul 16, 2024
About AVIS: 10.0 /10
The car rental company is pretty good, but they charged me a deposit that hasn't been refunded yet.
About QEEQ: 10.0 /10

Relevant Reviews on AVIS Leonardo da Vinci International Airport

Ryan Malan

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Reviewed: Sat, Jul 27, 2024
About AVIS: 2.0 /10
Unjustified charges: 1. When returning the car, no inspection was performed. Instead, they asked if we were going back to Rome or taking a flight, then simply said 'ok.' It's not acceptable to claim they were busy and let customers leave first, as we saw three employees leisurely smoking. 2. There is concrete evidence that the staff lied. We had just filled up the tank a few kilometers from the airport, but they charged us 15 EUR for an 'empty tank' after we left. 3. They fabricated car damage. No accidents occurred during our rental, and the damage was not confirmed with us on the spot, yet they charged us 291.69 and 67.2 EUR. 4. If this is an issue of individual employee integrity, then failing to thoroughly investigate and reasonably explain to customers is a problem with Avis as a company.
About QEEQ: 8.0 /10

Ivy Eliot

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Reviewed: Thu, Jul 4, 2019
“Italy”
About AVIS: 8.0 /10
Quite good

Franklin Raphael

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Reviewed: Mon, Jan 13, 2020
“Rome-Florence-Venice-Verona-Milan-Cinque Terre-Pisa-Rome”
About AVIS: 6.0 /10
Even though I had informed them that I bought full insurance through Zuzuche, the rental company desk still insisted on recommending their own full insurance.

Robin Darwin

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Reviewed: Fri, Mar 20, 2020
“From Rome, Florence, Turin, Lyon, Pompeii, Naples”
About AVIS: 2.0 /10
The rental company had a guide who was very polite. However, the person who assisted me during the rental was not very professional, especially since he kept speaking Italian to someone else while talking to me. Most importantly, I ended up paying almost double the rental fee, which was very irritating.

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Luxury | Mercedes-Benz E Class or similar
Reviewed: Tue, Oct 8, 2019
“Book direct - don't use these clowns”
About AVIS: 8.7 /10
Despite booking over a week previously so that Avis would have plenty of time to set things up, when we arrived they did not have our car ready (Merc E Class) and did not have anything comparable to offer. After calling their associates, the only available alternatives were a monstrous Merc G Wagon (imagine trying to park that in the land of the Fiat 500) for more money, or a BMW 3 Series Touring. We took the BMW. Then we were informed that the insurance that we'd already paid for via Easyrentcars would not offer adequate cover, and for fully comprehensive cover we had to book with Avis. Given that we'd already had a car damaged in a car park in Italy on a previous trip, we felt that we had no option but to comply with Avis' advice.

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