Average service; not proactive in solving issues. Initially said the 7-seat car was unavailable and we had to wait 2 hours. The staff didn't actively find a solution. Eventually, they provided an 8-seat car, which was just adding a narrow seat in the middle row. Additionally, there was a mandatory daily surcharge, which was hard to understand.
Like: I received my car through Thrifty. Great experience no problems went smooth. They already had my reservation on file when I arrived and car ready. Dislike: I had no dislikes.
Like: Friendly service, cooperative staff, clean auto
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