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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5545831061
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5545831061
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Reviewed: Sun, Jul 28, 2024
About Hertz: 8.0 /10
During the paperwork process, the Hertz agent from Asia had a constant smile but also tried to persuade me to buy additional insurance and even encouraged an upgrade. Even though I had already purchased full insurance, he still claimed that I didn’t have roadside assistance. After repeatedly emphasizing that I had bought all the necessary insurance, he finally directed me to the car lot. Be cautious, as this is another potential pitfall. There were about five or six different cars parked, but only two of them were actually available for me. The others required an upgrade (if you accidentally took one, you might get stopped when leaving, wasting a lot of time). After taking several photos and confirming repeatedly, I finally got my car (there was no Ford Focus as I had reserved). Instead, I got a Kia Forte, which turned out to be nice to drive with lane-keeping assist. Driving from Los Angeles to Las Vegas was stress-free. American drivers are very disciplined, making the experience very enjoyable.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz Los Angeles Airport

Lionel Johnson

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Reviewed: Thu, Aug 1, 2024
About Hertz: 10.0 /10
There were quite a few people, but the service was excellent. No hidden charges.
About QEEQ: 10.0 /10

Ivan Keppel

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Reviewed: Mon, Jul 31, 2017
About Hertz: 10.0 /10
Returning the car was unbelievably easy. Park the car, and within 5 seconds someone comes to assist. They check the mileage and fuel gauge, and then you're done! When renting, they offer various upgrades like advanced models, fuel purchase options, and extra insurance. Just decline them all.
About QEEQ: 10.0 /10

Aurora Rhodes

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Reviewed: Sun, Nov 13, 2016
About Hertz: 10.0 /10
Clean
About QEEQ: 10.0 /10

Ella Baldwin

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Reviewed: Mon, Oct 13, 2014
About Hertz: 10.0 /10
The company is large and great.
About QEEQ: 10.0 /10

John Bellamy

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Reviewed: Wed, Apr 8, 2015
About Hertz: 4.0 /10
It was okay, but the lady at the front desk kept trying to upsell me. Even though I clearly stated I didn't want those services, she still added them to the bill, and I had to argue with her on the spot. If my English wasn't good, I would have been scammed. Also, the waiting time was too long; I had to wait in line for almost half an hour. Why can't the rental company implement a fast track? For those who don't need additional services, they should just check the driver's license and process the pre-authorization. It shouldn't be so complicated, should it?

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