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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8238808315
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8238808315
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Reviewed: Sun, Jul 28, 2024
About Hertz: 8.0 /10
During the paperwork process, the Hertz agent from Asia had a constant smile but also tried to persuade me to buy additional insurance and even encouraged an upgrade. Even though I had already purchased full insurance, he still claimed that I didn’t have roadside assistance. After repeatedly emphasizing that I had bought all the necessary insurance, he finally directed me to the car lot. Be cautious, as this is another potential pitfall. There were about five or six different cars parked, but only two of them were actually available for me. The others required an upgrade (if you accidentally took one, you might get stopped when leaving, wasting a lot of time). After taking several photos and confirming repeatedly, I finally got my car (there was no Ford Focus as I had reserved). Instead, I got a Kia Forte, which turned out to be nice to drive with lane-keeping assist. Driving from Los Angeles to Las Vegas was stress-free. American drivers are very disciplined, making the experience very enjoyable.
About QEEQ: 10.0 /10

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Lucy Wyat(t)

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Reviewed: Mon, Apr 1, 2024
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Keith Reynolds

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Reviewed: Sat, Jun 1, 2024
About Hertz: 10.0 /10
Very good, the staff helped find the car, reissued a lost parking ticket, and the return process was smooth.
About QEEQ: 10.0 /10

Nicholas Yule

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Reviewed: Sun, Feb 10, 2019
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

John Bellamy

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Reviewed: Sun, Nov 11, 2018
About Hertz: 8.0 /10
The handling was not particularly efficient. Average. I didn't receive the car keys and had to wait. I waited and waited, but no one came. When I went back, it turned out the keys had been ready for a while, but no one informed me.

Cecil Cronin

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Reviewed: Thu, Feb 14, 2019
“Los Angeles~Las Vegas~Grand Canyon~Antelope Canyon-Las Vegas-San Diego”
About Hertz: 8.0 /10
The staff were very friendly

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