The car rental procedures are simple, no upselling, and every fee is explained clearly. The car is new (less than a year old).

It's hard to rate. I had a lot of luggage, so I specifically rented a Peugeot 3008. Upon arrival, I was told they provided a similar model, a small BMW. The trunk was extremely small. I requested a larger trunk but was told there was no car of the same size available, and I had to pay extra. I ended up paying 150 francs more for a Honda, which was quite disheartening.

Overall okay

The service was very attentive and nice, but I was very dissatisfied with the car model! I booked a Volvo V40, but ended up with a Hyundai i30 at the same price! When I asked the store, they just said it's the same price and class, no exchange allowed.

The location is in the parking building at Zurich Airport, making pickup and drop-off very easy. I booked a MONDEO, but got a new Subaru Outback with only 450 kilometers.