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Search for Alamo Car Hire in Toulouse

car fine, admin and withholding deposit money shamefully poor, i wish to escalate complaint

Reviewed: Tue, Sep 3, 2024
About Alamo: 7.0 /10
No information about huge deposit requirement when booking was made, deposit should have been returned straight away, still not returned surely this is breach of contract, paperwork sent in france not english as staff said they would do
Mercedes-Benz C Class image
Alamo
Toulouse Airport(TLS)
Toulouse
France
Standard | Mercedes-Benz C Class or similar

Relevant Reviews on Alamo in France

Nicola Billy

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Alamo
Avignon
France
Reviewed: Tue, Oct 14, 2025
About Alamo: 10.0 /10
The Alamo Avignon TGV location is right outside the station. Booked for 3 PM and arrived shortly after. Picked up the car smoothly without waiting in line. The staff was very friendly, and the process was quick.
About QEEQ: 10.0 /10

Hilary Addison

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Alamo
Dijon
France
Reviewed: Mon, Aug 11, 2025
About Alamo: 8.0 /10
The store service was acceptable, but they miscalculated the rental days and charged me for an extra day. I went back twice to resolve it, and they claimed they had refunded me, but I haven't received it yet. They said it would take three weeks to process, so I'll wait and see.
About QEEQ: 10.0 /10

Coral Edward

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Alamo
Paris Charles de Gaulle Airport(CDG)
Paris
France
Reviewed: Thu, Nov 7, 2024
About Alamo: 10.0 /10
Picking up the car was very convenient. The reserved XC60 was unavailable and required a transfer, but the front desk staff asked me if I would like a free upgrade to a BMW 4 Series.
About QEEQ: 10.0 /10

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Mini | Renault Twingo 2 Doors or similar
Alamo
Bergerac Airport(EGC)
Bergerac
France
Reviewed: Tue, Nov 5, 2019
“Great”
About Alamo: 10.0 /10
Great service and really helpful staff. Lovely car in great condition
About QEEQ: 10.0 /10
Quick and easy to use

K. Boehme

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Mini Van | Renault Scenic 7 Seats or similar
Alamo
Paris Charles de Gaulle Airport(CDG)
Paris
France
Reviewed: Sun, Oct 13, 2019
“Simple process and great customer service”
About Alamo: 10.0 /10
Very friendly staff
About QEEQ: 10.0 /10

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