Fox facility location is very remote from the airport. Took 2 shuttles each way, summing up to a lengthy and not most convenient process (especially compared to better options in a similar price).
El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.
Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.
“Car pick up took 1 hour and 55 minutes and it took 30 minutes more to Understand how to operate it.”
About FOX RENT A CAR:8.3/10
Took over an hour standing in line to get to agent, then 25 minutes with agent. Toyota or other full size I reserved not available so I was offered an SUV which I didn’t want. Had to find the Manager to finally get a Ford; this took 20 more minutes. On leaving the Las Vegas agency, check out person could not explain how to use speed control, head lights, adjust the mirrors, open gas door, etc; I had to pull to the side of the road and read the manual.
About QEEQ:10.0/10
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Customer Service
Less than good
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