Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.
There were few people when picking up the car, which was okay. However, when returning the car, we waited in line for an hour and a half. The kids were crying and there was nothing we could do. It was a bad experience.
Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.
“Good booking service offering discounted rates with a decent car hire company.”
About Apex:8.7/10
Keen price for an older well used vehicle with lots of little nicks and superficial paint damage. Well serviced vehicle with good mechanicals for 120,000k, ran well for the extra 7,500k we put on it and with pretty good fuel consumption. Collection and drop off service efficient and friendly. No hard sell of additional extras. All in all a good car hire experience.
About QEEQ:8.0/10
Booking was easy and the option to cancel was very useful when we decided the original selected car hire company had such poor reviews elsewhere that we would change to another.
The car is in poor condition, paint scratches have been very poorly polished. The headlights are not correct and the car is not drivable in the dark.
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