It was my first experience of rental car booking and I loved the ease of use and transparency.

Reviewed: Fri, Aug 30, 2024

About Budget: 4.0 /10

High charges, aggressive upselling, downgraded vehicles, and poor service experience. The queue time was extremely long. The focus seemed to be on upselling—offering vehicle upgrades and additional insurance. In the end, we were given a downgraded car.

Norway

2-day rental

Intermediate | Mazda CX-30 or similar

Tromso

Reviewed: Wed, Dec 18, 2024

About Budget: 10.0 /10

The car was good, got an upgrade for a 4WD car that was important because of the very bad weather conditions during the rental.

About QEEQ: 8.0 /10

easy to book and good prices.

Michaelia Betsy

Norway

1 days rental

Reviewed: Tue, Jun 18, 2024

About Budget: 10.0 /10

Overall satisfied, good service attitude.

About QEEQ: 8.0 /10

Bblythe Brooke

Norway

1 days rental

Reviewed: Thu, Dec 1, 2022

About Budget: 2.0 /10

This is a scam company. Both times, there were already many scratches on the car, but they blamed me and charged me over 6000 RMB, which just matched the insurance deductible. Even though I had a clear video showing the scratches were already there, they didn't care. Communication was impossible. Don't be tempted by low prices, rent from Budget or Avis. I will fight them to the end, even going to court if necessary. This has wasted half a month of my time! It's outrageous! After returning to my country, the local staff wouldn't answer my calls or emails. They put a pre-authorization hold of several hundred dollars, but they have the power to overcharge your card!

Sebastiane Roger

Norway

1 days rental