Crowded (and hidden) shuttle bus, too far from the airport, too slow at check
Spain
Reviewed: Fri, Jan 24, 2025
About Budget:6.0/10
Nice car, lots of unlisted scratches but they dont seem to care when you return the car which I found surprising (I had taken loads of photos and videos to prove they were there before my rental just in case but it wasnt necessary). Super slow/insufficient staff at check in and pickup is far from the airport and not well indicated at all.
About QEEQ:10.0/10
Have been using QEEQ for years and still generally happy with it although in this instance the "Pickup in terminal" filter obviously didnt work.
Zuzuche is honestly a huge scam. I do not recommend anyone using it. The rental company scammed me for over 300 euros. When I reported it to Zuzuche, all I got was customer service shirking responsibility. After this review, I am uninstalling this scam app for good. It is truly a rip-off, and the customer service is utterly useless, constantly shifting blame. I spent thousands of RMB to learn this lesson, so everyone, please do not rent cars from this platform. Remember, do not, do not, do not! Use foreign apps directly; this platform is unreliable. Unreliable, unreliable! Important things must be repeated thrice! Wealthy folks who don't mind wasting money can ignore this real review, but I cannot, as I have to watch my budget. Hands down~
“very good besides for extra hidden small charges”
About Budget:10.0/10
was good. didn't realise there was an extra charge for emergency breakdown and another charge for fuel fee even if you return it full. Don't like the hidden costs but otherwise all was good.
“If only the service in AVIS/BUDGET matched that of Easyrentcars.com”
About Budget:4.7/10
Car was not as advertised or even remotely similar, of the model I chose not one was in car park for days meaning they simply were not truthful about range, car was damaged & in poor condition
I was charged more than agreed price by 110 euros for no reason
Picking up car was long & painful and returning car was nightmare with again long waits & total chaos, I returned car full of fuel but was charged again regardless - altogether disappointing experience
About QEEQ:10.0/10
Easy efficient service with pleasant follow up & communications, good service and simple to follow instructions - overall a 5* service
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Customer Service
Crowded (and hidden) shuttle bus, too far from the airport, too slow at check
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