Good price but car was not in great condition

Not bad

Long wait times in line

Very good

Unreliable! The contact information provided by the platform was incorrect, which made it impossible to reach them upon arrival. The platform's customer service and local 'guides' were of no effective help. Eventually, with the assistance of local Chinese residents, I managed to find the pickup location. When I later contacted the platform to report the issue, both the platform and YESAWAY refused to take responsibility.

Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.