I specifically contacted QEEQ prior due to luggage space concerns and requested a Highlander, but we ended up with a Santa Fe. Although we managed to fit everything in the end, it was still somewhat disappointing.
They didn't inform us that we had to park in a designated lot when returning the car. No vehicle inspection was done upon return. Two days after returning home, we received a huge fine because they couldn't find the car! It was clearly their mistake, but they made the customer pay for it!
I followed the instruction about pick up. I sent text and sent a message by live chat when I arrived the airport but never had reply until I phoned the company. It took more than half an hour to come and pick me up. I've lost the time!!
“Still awaiting the $250 bond? to be put back in my visa a/c.. I rang”
About Dollar:9.4/10
Like: Great to be picked up and dropped at airport, although there was some confusion over meeting place which cost 20 minutes.
Nice to have upgrade to Rav 4, thanks... Dislike: All good !! just to sort the $250.00 bond.
Like: Excellent service, even returned my cell phone to me when I mistakenly left it in the rental car and headed to the airport! Dislike: Nil
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Relevant Reviews on Dollar Christchurch Airport
Myra Lawrence
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View more >P.Todd
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View more >Dislike: All good !! just to sort the $250.00 bond.
M.Bisset
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View more >Dislike: Nil