CAR RENTAL REVIEWS ON DOLLAR AT CHRISTCHURCH AIRPORT, CHC

Overall quite satisfied, just pushed the insurance.

Excellent vehicle quality

Great price

The car was so so good, worthe the money. The qeeq customer service is really not too helpful, would rather they give me the contact info of dollar shop directly and contact them directly right after booking.

Good

Very good service and lovely staff at the counter.

No comments, happy as always

Poor vehicle condition

Nil

Nil

Very satisfied

The service was okay, and they didn't push for insurance sales.

The service at the rental company was average. There were no Chinese-speaking staff, and the electronic contract was too quick to read on their tablet, with no printed version provided. The most crucial issue was that there were no staff present to inspect the car both at pickup and drop-off. We encountered unexplained charges after exchanging the car, and the company has yet to provide a reason for the charges. Be cautious when choosing this company!

Very satisfied, much more streamlined than renting in China, very convenient. You get the key and pick up the car yourself from the parking lot; when returning the car, I happened to meet a staff member who was parking and told me it was Hertz's, so I could just hand over the key without going to the office. Seamless return.

Very satisfied, the staff were patient and enthusiastic.

The car pickup process was relatively simple and unlike car rentals in Croatia, they didn’t use deceptive practices to sell insurance.

Very satisfied

Car was very high mileage, over 100,000km and looked tatty, but was better than the first vehicle they tried to rent me, which I rejected.

Description of where the rental place was, was wrong.

Excellent

I have an issue. When I returned the car the tank is full and I received the confirmation with the on site employee and email. But after three days, we received bill for fuel charge! How to escalate this issue?

it is great experience with QEEQ. I will use it more

Satisfied

Car was fine, no issues. Was a bit confused about drop off (picked up in Hertz spot but was a Dollar rental, not sure where to drop off but figured it out) However when we arrived home found I was charged and extra $25 for fuel. We filled it to full 1km from the airport and have photo proof that the gauge was full. Took about 40 minutes of calling and emailing to try to get this sorted. This was already charged to my credit card without any consultation with me. Still waiting for resolution.

Great desk service from Alistar. Loved the vehicle--just perfect for our needs and ran very smoothly the whole time.

I compared your prices to many others in NZ, and felt you had the best price and availability for the type of car we needed. The website was easy to navigate