Because Geneva is on the border of Switzerland and France there are two drop off locations, which are not very clear at the airport. We eventually found one but it was on the Swiss side and were told that they would charge use CHF 300 to transfer it to the French side. Following direction on a bad map we were given we eventually found the correct one about an hour later!
“Car was fine, but voucher did not specify which car hire company”
About Europcar:8.3/10
Once we found out it was Europcar, pickup went smoothly. We were persuaded to upgrade to a Golf VW for around 80 euros more as we were informed the car available was only a Fiat 500 which was probably too small for our purposes.
The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable.
However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.
“Europcar staff were not friendly. They did not provide a map to find drop off point”
About Europcar:6.0/10
Car was OK, but not as big as expected. Staff were abrupt. Finding drop off point in French sector of GVA was VERY difficult and stressful. I would hesitate to go there again
About QEEQ:8.0/10
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Relevant Reviews on Europcar GENEVA AIRPORT FRANCE
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