The pickup service was truly awful. Waiting in line for three and a half hours in the middle of the night was torturous. They switched me to a high fuel consumption car without notifying me. The license plate number and rental time on the receipt were incorrect. Even after the car was prepared and the engine was running, they didn’t inform me, unnecessarily making me wait an extra hour. Additionally, there were old scratches on the car, but no inspection process was performed.
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