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Live chat Email us Service Code: 12411112024451
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Reviewed: Thu, Sep 19, 2024
About ACE Rental Cars: 10.0 /10
Great! The pick-up and return process is very simple. For returning, just fill up the tank and hand over the keys.
About QEEQ: 10.0 /10

Relevant Reviews on ACE Rental Cars Melbourne Airport

Zachary Congreve

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Reviewed: Sun, Oct 5, 2025
About ACE Rental Cars: 8.0 /10
I booked a 2023 Toyota Camry (Standard/Mid-Size), but was actually given a Kia K4 (Compact). Initially, the staff said there were no Camrys available and tried to offer an old Subaru small SUV, which couldn't fit two suitcases. Only then did they switch to the Kia K4. The vehicle provided did not meet the expected model.
About QEEQ: 10.0 /10

Griselda Eddie

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Reviewed: Fri, Sep 20, 2024
About ACE Rental Cars: 8.0 /10
Fast service.
About QEEQ: 10.0 /10

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

j.firth

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Compact SUV | Toyota RAV4 or similar
Reviewed: Wed, Mar 18, 2020
“Great company, excellent staff.”
About ACE Rental Cars: 9.7 /10
The Invoice didn't match the booking. I'm awaiting a refund
About QEEQ: 10.0 /10

Hotelier

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jul 30, 2019
“Battery was dead & had to wait for help from Ace car rentals as it was 3KM’s from the drop off stati”
About ACE Rental Cars: 6.3 /10
Car was not cleaned properly & figured battery was flat after filling Fuel 2 km’s Before drop off station. Almost missed the flight but Katie from the counters saved the day for them. While the guy Albert refused to take me to the airport Katie did. Kudo’s to her & she dropped me 3 minutes before bag drop closed off. Waiting & being able to get in touch was an absolute stress ..
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