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Search for ESSENCE Car Hire in Orlando

My overall experience was ok

Reviewed: Wed, Jul 10, 2019
About ESSENCE: 6.7 /10
Not impressed at all and ultimately will not use this company again. The staff were heavily pressuring me to purchase the insurance. And told me I would have to pay $4000 cash when I turned the car in if their were any damages. I also had no idea I would have to put a $300 deposit since I refused their insurance. It’s refundable, however it’s an expense I was unaware of. And the rental car ended up being double what it was priced at. Bottom line, my experience with them gave me severe anxiety at the beginning of my trip it also took about 20/25mins to get the car and be on our way.
Nissan Rogue image
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

G.Montoya

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jul 23, 2020
“give real price”
About ESSENCE: 8.0 /10
The value car rental charge more money dor tax was 3.99 daily in adicción already pay.
About QEEQ: 8.0 /10
i chose a car and price and de value rental charge more money

C.Maltzman

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Dec 16, 2019
“Non Approved Charge Added Surreptitiously”
About ESSENCE: 9.0 /10
My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jun 4, 2019
“First..”
About ESSENCE: 5.7 /10
They didn’t have my reservation on file, the car was sounded like it was on it’s last leg. At the counter they wanted me to pay more than what advised at the time of booking. Rep said it was local surcharges...when confirmation receipt stated taxes and surcharges were included in final amount.

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Apr 18, 2019
“VERY WORST EVER. EVER”
About ESSENCE: 2.0 /10
Not only have I never had a worse car rental experience because of some man named Arius who was working at the counter when I picked up the car; I've never had a worse experience with a business anywhere. Period. This person should not be working there. Or anywhere for that matter. He needs to be fired immediately.

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Full Size Van | Dodge Grand Caravan or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Mar 14, 2019
“Don't waste your time or money”
About ESSENCE: 5.0 /10
It was an awful experience. They denied my credit card CDW and would not let me decline their insurance. I provided proof that my credit card covers it and that I am insured. It very much felt like a bait and switch which doubled the cost of my rental.
About QEEQ: 9.0 /10

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