Except for not getting the desired model, everything else was fine. During the car pickup, they just asked if I wanted insurance, and after I said no, they didn't push any further. Charging electric cars in Europe was easier than expected, but electricity costs in Italy are higher than in Switzerland, France, and Germany.
We were supposed to pick up the car at 5 PM, and we had booked an automatic transmission. However, they tried to give us a manual without asking. Later, they said the automatic would be available around 7 PM, making us miss our hotel check-in, requiring us to book another hotel at almost 100 euros. We had to wait in a long line at around 4 PM. Extremely dissatisfied.
If you're for the first time in MXP airport is a little tricky to find where are the rental cars parked. Not enough signs to guide you there.
The car return process was really very fast.
Thank you
About QEEQ:8.0/10
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