Europcar, Milan Malpensa Airport T1 Car hire

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Milan Malpensa Airport T1 Information, Car hire Instructions & Policies

Address

MALPENSA AIRPORT, 21010, FERNO, LOMBARDIA, ITALY

Telephone

+390230568786

Pick-up Instructions

The Europcar - Milan Malpensa Airport T1 car hire location is in terminal

You can walk to the counter of Europcar - Milan Malpensa Airport T1 car hire.

Europcar rental station is located inside the airport, on Floor -1, in the rental car center.At the entrance of the airport stay right and follow signs for “Rental Car Parking Lots”, at the end of the road go left and then immediately right.

Drop-off Instructions

Please return the vehicle to the correct terminal based on your rental contract: - **Terminal 1**: Return to "P2 parking, Section A". Google Map link: https://maps.app.goo.gl/Frdp7hiHjoNCTkYJ7 - **Terminal 2**: Return to the "Car Return Parking". Google Map link: https://maps.app.goo.gl/qv1d8piVRFj599YB9)

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Italy

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Germany, France, Belgium, Netherlands, Switzerland

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Ireland Sweden Finland Portugal Spain Austria Norway United Kingdom Croatia Show More Ireland Sweden Finland Portugal Spain Austria Norway United Kingdom Croatia Slovenia Hungary Czech Republic	EUR 12.2 per day

For trucks, the Client is authorized to drive the vehicle, subject to limitations, with the purchase of the optional product named “Cross Border Fee Rac”.In case the client drive trucks abroad without its authorization, the Client could be charged with a contractual penalty of EUR 500.

Must-not:

Taking rental cars to the countries that are not listed in Paid, Free of Charge is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 km from Milan Malpensa Airport

48.1 km from Milan Linate Airport

7347 km from Segrate Airport

Railway Stations

41.4 km from Milan Central Station

45.8 km from Milan Rogoredo - Train Station

Hotels

41.6 km from Hintown Conchetta

43.5 km from Grand Visconti Palace

Other Landmarks

41 km from Darsena

41.6 km from Missoni

42 km from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 45.6261 8.7111

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 2.6
Vehicle cleanliness: 2.4
Spaciousness: 2.3
Counter staff: 2.4
Pick-up location: 2.3
Drop-off location: 2.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

G.Rasu
Milan
9.8 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: Smooth and efficient transportation. No additional charges was imposed for my 70+ age
Dislike: I had to pay for the GPS although it is a built in system
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Anonymous
Milan
6.3 /10 Average
Reviewed: Saturday, January 18, 2025
Europcar counter staff was curt and inflexible to the point of being rude. I arrived at 7:45pm for my 8:30pm pick-up. I had buffered in some time in case of flight delay and also in case there was a queue to pick up and inspect the car. Counter staff insisted that she could only start entertaining me at 8:30pm and asked me to come back 45 mins later. For Budget/Avis early pick-up for up to an hour was no issue, which seems fair because if the customer is late for pickup the rental company does not have to honour the booking so most people turn up early. In fact she had offered me an upgrade option which she could process immediately at 7:45pm without having to wait which means the 8:30pm was only a tactic to make me upgrade and not has nothing to do with their pick up policy. She also hinted on processing my booking slowly if I did not take the upgrade. The service level should be consistent whether or not I took the upgrade, this was highly unprofessional behaviour. I was also given a Fiat500L instead of a Golf when I saw that there were at least 5 Golfs when I left the premises. I felt treated like a second class citizen because I had not booked directly with europcar and they did not hide it. Will only booked with Avis/Budget in the future when using this app. Europcar clearly does not really respect EasyRentCars compared to other apps like trip.com or Rentalcars with this staff’s attitude, I sincerely hope that changes overtime when the app gains more market share. you could get the sense that the staff is only motivated to cross sell more add-ons and not deliver on what the app already covers.
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Pawin Sermsuk
Milan
8.7 /10 Very good
Reviewed: Saturday, January 18, 2025
The car was very new I ended up driving more than the car had racked up in its lifetime.
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A.Challis
Milan
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
Car wasn’t ready on arrival even though I was on time so had to wait 30 minutes longer than I should have but after that everything went smoothly.
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D.Dadon
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Everything went great
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K.Alzeyoudi
Milan
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Everything else was great, just wondering when I will get my deposit back ??
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Jorge
Milan
6.3 /10 Average
Reviewed: Saturday, January 18, 2025
El auto fue algo pequeño para nuestras necesidades y estaba algo sucio
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Anonymous
Milan
7.7 /10 Good
Reviewed: Saturday, January 18, 2025
They asked me again about insurance, which i already have from Qeeq AXA
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Mary Giles
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Clean
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Merle Gladstone
Milan
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Speed and efficiency are always the strengths of these international rental car companies, especially with drop-offs taking just one minute to complete. However, I bought a super insurance from QEEQ, which the rental car company was unaware of. They strongly recommended I purchase their damage waiver insurance, and in the end, I bought an additional insurance for 16 euros per day.
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Faithe Peggy
Milan
6 /10 Average
Reviewed: Saturday, January 18, 2025
Easy to find, landed on time and went to pick up the car, but had to wait an hour to get it.
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Thera Jeames
Milan
4 /10 Average
Reviewed: Saturday, January 18, 2025
Renting a car from Milan Airport was convenient, but the tire pressure light came on the next day. We had to stop at every gas station to inflate the tires. When we reached Zurich, we asked the rental office to exchange the car, but after a test drive, the staff told us to press a button if the light came on again. We eventually had the tire fixed ourselves in Interlaken.
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Kerr Adelaide
Milan
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Terrible! I emphasized many times that I didn't need insurance since I had already bought it in my home country! They still insisted that because I was under 25, I had to buy an additional young driver insurance! The communication was difficult as everything was in Italian! Even though I showed them the entire policy from the rental platform stating I didn't need insurance, they forced it on me! When I contacted the rental platform later, I found out I was forced into buying it. What was the point of purchasing the insurance back home? Just to waste money? They even switched my car.
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Deborah Joshua
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The car rental process at Milan Malpensa Airport was very smooth and quick, no need to queue.
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Harriet Finn
Milan
2 /10 Poor
Reviewed: Saturday, January 18, 2025
When I got there to pick up the car, they told me they didn't accept the translated version of the Chinese driver's license. After negotiating for two hours without any results, Zuzuche urgently helped me book another car. I am currently negotiating this issue with Zuzuche after returning home.
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Fanny Gibbon
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Satisfied
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Chapman May
Milan
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Since it's in the airport's underground parking lot, the area is very small and crowded, leading to longer wait times. However, other rental companies have the same issue. The staff's attitude was great, and the process was quick, so overall, I'm quite satisfied.
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Evan Morley
Milan
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Couldn't get the car with the translated license
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Webb Thackeray
Milan
6 /10 Average
Reviewed: Saturday, January 18, 2025
Just so-so. The English accent was very strong, even though my English isn't great either. The communication was impatient, with eye-rolling.
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Wright Beaufort
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Rental process was quick and return was easy, but there was an additional €20 refueling service fee on top of the fuel cost as the car wasn't returned full
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Jacob Jennings
Milan
6 /10 Average
Reviewed: Saturday, January 18, 2025
They didn't show me the contract before asking for my credit card. I communicated with the car rental platform about this issue, which took twenty minutes. The clerk was very unhappy and said I wasted her time.
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Alfred Tout
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Great service, very convenient
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Carr Marshall
Milan
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Pick-up and drop-off were smooth, no aggressive insurance upselling. The car was new.
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Eartha Malthus
Milan
6 /10 Average
Reviewed: Saturday, January 18, 2025
The queue for car rentals at Milan airport is too slow.
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Ivan Kent
Milan
2 /10 Poor
Reviewed: Saturday, January 18, 2025
I hope these scratches won't be blamed on me when returning the car, though the staff said they were already recorded.
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Bradley Jefferson
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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Joseph Pater
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Quite good
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Abel Pulitzer
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Extremely satisfied
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Violet Haggai
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very good
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Zebulon Lena
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent service
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Ann Brewster
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Long waiting time to pick up the car, slow service. Smooth return process. Rented a Focus but was given a Q2, which was too small, so I got a Mercedes C wagon with over 6000 kilometers. Overall, I'm satisfied.
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Gene Albert
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The service was professional and very nice, no upselling.
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فيصل الماجدي
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
كل الشكر والتقدير
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Juliet Wyclif(fe)
Milan
6 /10 Average
Reviewed: Saturday, January 18, 2025
Possibly because of the low prices, Europcar had the most customers but only half the staff, leading to over an hour of waiting. I rented a station wagon, but the trunk wasn't as big as expected, almost couldn't fit everything, more like a hatchback.
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J.Bonal
Milan
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Un peu d'attente au guichet, mais compensé par la qualité de la voiture et la compétence des personnels.
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Les Strong
Milan
4 /10 Average
Reviewed: Saturday, January 18, 2025
The staff had a poor attitude. I originally booked to pick up the car at 9 am, arrived an hour and ten minutes early, and was told I had to switch cars if I wanted to rent right away, which would cost an extra 35 euros per day. The final cost nearly doubled the original booking. After completing the paperwork, the staff just handed over the keys without telling me the car number or where it was parked. One key corresponds to one car, so why can't they just provide the license plate number? Instead, I had to wander around the parking lot trying the keys in different cars. Italians are really disappointing.
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Anonymous
Milan
4 /10 Average
Reviewed: Saturday, January 18, 2025
Didn’t get the car I booked.
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P.Kerkezos
Milan
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
If you're for the first time in MXP airport is a little tricky to find where are the rental cars parked. Not enough signs to guide you there. The car return process was really very fast. Thank you
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Marguerite Robin
Milan
2 /10 Poor
Reviewed: Saturday, January 18, 2025
We were supposed to pick up the car at 5 PM, and we had booked an automatic transmission. However, they tried to give us a manual without asking. Later, they said the automatic would be available around 7 PM, making us miss our hotel check-in, requiring us to book another hotel at almost 100 euros. We had to wait in a long line at around 4 PM. Extremely dissatisfied.
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