Europcar, MILAN MALPENSA AIRPORT T1 Car hire

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Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - MILAN MALPENSA AIRPORT T1 Information, Car hire Instructions & Policies

Address

MALPENSA AIRPORT, C/O TERMINAL 1 MALPENSA APT, 21010, FERNO, LOMBARDIA, ITALY

Telephone

+390230568786

Pick-up Instructions

The Europcar - MILAN MALPENSA AIRPORT T1 car hire location is in terminal

You can walk to the counter of Europcar - MILAN MALPENSA AIRPORT T1 car hire.

Europcar rental station is located inside the airport, on Floor -1, in the rental car center.At the entrance of the airport stay right and follow signs for “Rental Car Parking Lots”, at the end of the road go left and then immediately right.

Drop-off Instructions

Please return the vehicle to the correct terminal based on your rental contract: - **Terminal 1**: Return to "P2 parking, Section A". Google Map link: https://maps.app.goo.gl/Frdp7hiHjoNCTkYJ7 - **Terminal 2**: Return to the "Car Return Parking". Google Map link: https://maps.app.goo.gl/qv1d8piVRFj599YB9)

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30	07:30 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Italy

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Denmark Finland France Germany Ireland Norway Netherlands Show More Austria Belgium Denmark Finland France Germany Ireland Norway Netherlands Portugal Spain Sweden Switzerland United Kingdom Croatia Slovenia Hungary Czech Republic	EUR 12.2 per day

Truck rentals are permitted for cross-border travel only with the optional “Cross Border Fee Rac.(24.4EUR/Day, Max 14 Days)” When purchased (shown on the rental agreement), this allows driving in Croatia, Slovenia, Hungary, and the Czech Republic. Unauthorized cross-border use may result in a EUR 500 penalty.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 km from Milan Malpensa Airport

48.1 km from Milan Linate Airport

Railway Stations

41.4 km from Milan Central Station

45.8 km from Milan Rogoredo Train Station

Hotels

41.6 km from Hintown Conchetta

43.5 km from Grand Visconti Palace

Other Landmarks

41 km from Darsena

41.6 km from Missoni

42 km from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 45.6261 8.7111

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 1.1
Vehicle cleanliness: 1.1
Spaciousness: 1.1
Counter staff: 1.0
Pick-up location: 1.0
Drop-off location: 1.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

G.Rasu
Milan
9.8 /10 Excellent
Reviewed: Sunday, January 4, 2026
Like: Smooth and efficient transportation. No additional charges was imposed for my 70+ age
Dislike: I had to pay for the GPS although it is a built in system
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Anonymous
Milan
6.3 /10 Average
Reviewed: Sunday, January 4, 2026
Europcar counter staff was curt and inflexible to the point of being rude. I arrived at 7:45pm for my 8:30pm pick-up. I had buffered in some time in case of flight delay and also in case there was a queue to pick up and inspect the car. Counter staff insisted that she could only start entertaining me at 8:30pm and asked me to come back 45 mins later. For Budget/Avis early pick-up for up to an hour was no issue, which seems fair because if the customer is late for pickup the rental company does not have to honour the booking so most people turn up early. In fact she had offered me an upgrade option which she could process immediately at 7:45pm without having to wait which means the 8:30pm was only a tactic to make me upgrade and not has nothing to do with their pick up policy. She also hinted on processing my booking slowly if I did not take the upgrade. The service level should be consistent whether or not I took the upgrade, this was highly unprofessional behaviour. I was also given a Fiat500L instead of a Golf when I saw that there were at least 5 Golfs when I left the premises. I felt treated like a second class citizen because I had not booked directly with europcar and they did not hide it. Will only booked with Avis/Budget in the future when using this app. Europcar clearly does not really respect EasyRentCars compared to other apps like trip.com or Rentalcars with this staff’s attitude, I sincerely hope that changes overtime when the app gains more market share. you could get the sense that the staff is only motivated to cross sell more add-ons and not deliver on what the app already covers.
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Anonymous
Milan
4 /10 Average
Reviewed: Sunday, January 4, 2026
Didn’t get the car I booked.
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Pawin Sermsuk
Milan
8.7 /10 Very good
Reviewed: Sunday, January 4, 2026
The car was very new I ended up driving more than the car had racked up in its lifetime.
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P.Kerkezos
Milan
9 /10 Excellent
Reviewed: Sunday, January 4, 2026
If you're for the first time in MXP airport is a little tricky to find where are the rental cars parked. Not enough signs to guide you there. The car return process was really very fast. Thank you
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A.Challis
Milan
9.3 /10 Excellent
Reviewed: Sunday, January 4, 2026
Car wasn’t ready on arrival even though I was on time so had to wait 30 minutes longer than I should have but after that everything went smoothly.
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D.Dadon
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Everything went great
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K.Alzeyoudi
Milan
9 /10 Excellent
Reviewed: Sunday, January 4, 2026
Everything else was great, just wondering when I will get my deposit back ??
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Anonymous
Milan
7.7 /10 Good
Reviewed: Sunday, January 4, 2026
They asked me again about insurance, which i already have from Qeeq AXA
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Mary Giles
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Clean
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Merle Gladstone
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
Speed and efficiency are always the strengths of these international rental car companies, especially with drop-offs taking just one minute to complete. However, I bought a super insurance from QEEQ, which the rental car company was unaware of. They strongly recommended I purchase their damage waiver insurance, and in the end, I bought an additional insurance for 16 euros per day.
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Faithe Peggy
Milan
6 /10 Average
Reviewed: Sunday, January 4, 2026
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Thera Jeames
Milan
4 /10 Average
Reviewed: Sunday, January 4, 2026
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Kerr Adelaide
Milan
2 /10 Poor
Reviewed: Sunday, January 4, 2026
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Deborah Joshua
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The car rental process at Milan Malpensa Airport was very smooth and quick, no need to queue.
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Harriet Finn
Milan
2 /10 Poor
Reviewed: Sunday, January 4, 2026
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Fanny Gibbon
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Satisfied
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Chapman May
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
Since it's in the airport's underground parking lot, the area is very small and crowded, leading to longer wait times. However, other rental companies have the same issue. The staff's attitude was great, and the process was quick, so overall, I'm quite satisfied.
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Evan Morley
Milan
2 /10 Poor
Reviewed: Sunday, January 4, 2026
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Les Strong
Milan
4 /10 Average
Reviewed: Sunday, January 4, 2026
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Webb Thackeray
Milan
6 /10 Average
Reviewed: Sunday, January 4, 2026
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Marguerite Robin
Milan
2 /10 Poor
Reviewed: Sunday, January 4, 2026
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Wright Beaufort
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Rental process was quick and return was easy, but there was an additional €20 refueling service fee on top of the fuel cost as the car wasn't returned full
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Jacob Jennings
Milan
6 /10 Average
Reviewed: Sunday, January 4, 2026
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Alfred Tout
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Great service, very convenient
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Carr Marshall
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
Pick-up and drop-off were smooth, no aggressive insurance upselling. The car was new.
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Eartha Malthus
Milan
6 /10 Average
Reviewed: Sunday, January 4, 2026
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Ivan Kent
Milan
2 /10 Poor
Reviewed: Sunday, January 4, 2026
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Bradley Jefferson
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Very satisfied
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Joseph Pater
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Quite good
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Abel Pulitzer
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Extremely satisfied
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Violet Haggai
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Very good
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Zebulon Lena
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Excellent service
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Ann Brewster
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Long waiting time to pick up the car, slow service. Smooth return process. Rented a Focus but was given a Q2, which was too small, so I got a Mercedes C wagon with over 6000 kilometers. Overall, I'm satisfied.
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Gene Albert
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The service was professional and very nice, no upselling.
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فيصل الماجدي
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
كل الشكر والتقدير
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Juliet Wyclif(fe)
Milan
6 /10 Average
Reviewed: Sunday, January 4, 2026
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Tyrone Kelsen
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Very good
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Steven Bush
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
I booked an Audi A4 but was given an Audi Q2. The same thing happened during my last car rental in Rome: I booked an SUV and got an Audi A4. The trunk could only fit two 26-inch suitcases by folding down one of the rear seats, but fortunately, there was only one passenger in the back. The diesel car did save me about 15% on fuel, but its condition was terrible—the right rear door was dented, the right rear fender was detached, and there were scratches all over the vehicle. Parking it anywhere could make it look like it had been in a collision. At return, the car rental staff just did a quick check and cleared it. During the rental process, the staff was very polite. I guess this rental company will be my only choice when renting cars in Europe in the future.
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Eden Dutt
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Pretty good, except that the car cannot be picked up earlier. I arrived more than 2 hours early, so it's more reasonable to set the pickup time within 2 hours after the flight lands to avoid waiting aimlessly at the airport.
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Vicky Donne
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The tire pressure was inflated to 4.5 bar, which is ridiculous. Everything else was fine.
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Marcus Grantham
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
The process was quick, but the only downside is that they wouldn't let me start earlier when I arrived ahead of time. I had to wait until my booking time, which felt inflexible. You could just start charging from my pickup time.
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Webster Benedict
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
Satisfied
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Vanessa Lew
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
Very satisfied
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Uriah Hemingway
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
It's a large company, overall a pretty good car rental experience.
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Virginia Alerander
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Except for not getting the desired model, everything else was fine. During the car pickup, they just asked if I wanted insurance, and after I said no, they didn't push any further. Charging electric cars in Europe was easier than expected, but electricity costs in Italy are higher than in Switzerland, France, and Germany.
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Bowen Carroll
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Highly efficient
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June MacMillan
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The rental company did not refund the €500 deposit. It seems like a trap! Although we verbally informed them about cross-border travel and the order included a note, they claimed there was no cross-border note during the return and refused to refund the deposit.
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Viola Augustine
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The €500 deposit was not refunded; the rental company is deceptive! We had already informed them verbally about cross-border travel when signing the contract, and it was noted in the order. However, when returning the car, they claimed there was no record of cross-border travel and refused to refund the deposit.
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Rodney Elsie
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The actual vehicle was an Audi Q2.
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Donna Beard
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Very satisfied
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Yedda Lucy
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Good
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Broderick Lambert
Milan
6 /10 Average
Reviewed: Sunday, January 4, 2026
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Bowen Carroll
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
It's okay.
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Gary Tom
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Pretty good.
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Lee Doyle
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Friendly service, clear explanations, no hard-selling.
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Herbert Ted
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The trunk space is large, perfect for 4 people with 4 standard 28-inch suitcases.
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Madeline Surrey
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
Overall good.
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Conrad Wilhelmina
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Sharing a photo of the real luggage compartment of the Peugeot 5008 that I couldn't find anywhere online. It fits two 28-inch suitcases and one 24-inch suitcase, but barely. The Peugeot 5008 is as bad as Xiaomi—very cramped. Space is really limited.
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Winston Doris
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
This was my first time renting a car abroad, and the overall process was simple and smooth. Thumbs up!
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Lee Doyle
Milan
4 /10 Average
Reviewed: Sunday, January 4, 2026
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Pamela Crofts
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Very professional and smooth!
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Nick Dickens
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
The staff's attitude was average, but the process was very quick.
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Cliff Connie
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The staff at this store are very efficient and focused throughout the process. Not bad.
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Clark House
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Very good and satisfactory. I’m a repeat customer. Sometimes the prices are slightly higher than other companies, but the vehicle quality is reliable. When it's busy, the staff works quickly, but if you have questions they're unsure about, they often recommend sending an email instead, as they cannot provide answers on site.
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Sebastian Acheson
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Satisfied
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Samuel Woolley
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Thumbs up for Milan Airport Europcar! The process was simple and efficient. Although I prepared thoroughly and was cautious, there was actually no need for extra measures. At the branch, you first get a number at the self-service kiosk and wait for your turn (no need to stand in line). When called, just present Europcar's official booking number (turns out you only need Europcar's number, not the booking platform's number). Since we purchased the full insurance from Europcar in advance—which is the highest level of coverage—the process was streamlined. For example, the car company only charged a €100 deposit pre-authorization (according to Europcar's terms, full insurance only requires €100 deposit; I had printed this detail out but didn’t need to show it). They directly handed over the car keys and let you pick up the car from the garage, skipping the vehicle inspection process (though I still took a video of the car just in case, but it ended up being unnecessary). In the garage, a staff member saw I had the car keys and told me I could simply drive away. The vehicle damage was already clearly documented in my agreement, and my insurance covered any possible damages without requiring compensation from me. I asked, 'So easy?' and he replied, 'Yes.' Indeed, everything was very easy. I drove off with the car, and navigation apps like AutoNavi worked perfectly well in Europe. Returning the car was self-service; just park in the designated return area and drop the keys into the return box. It was much more straightforward compared to rental companies in China. When driving to Switzerland, as a highway pass was needed, we bought one and stuck it to the car window. Future renters of this car will get to use it for free. Within 24 hours, I received the Europcar bill, which only charged €40+ for taxes. The rental experience ended smoothly. Starting from Milan, we visited France, Switzerland, and finally returned to Italy. It was a very pleasant car rental experience—absolutely Nice!
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Penny DuBois
Milan
8 /10 Very good
Reviewed: Sunday, January 4, 2026
We opted for full insurance at the location. The staff communicated in a mix of Italian and English, which was a bit confusing to understand, but overall, the service was decent and went smoothly.
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Rory Kit
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
There were quite a lot of people during peak hours when picking up the car, but overall everything was orderly. Returning the car was very quick; they just checked the fuel charges and whether there were any damages. After signing, it was done. The expected deposit of 500 will be refunded around 7 days. I was upgraded to a larger car, but honestly, the roads in Italy, especially in the mountains and along the coast, are very narrow. A compact car feels more convenient in such situations! Recommended.
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Channing Dick
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Overall satisfied. There was no Q5 available at the store, so they replaced it with an A5 but charged an extra fee.
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Nigel Jane
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Upgraded to a 308 GT when renting the car, which had less than 10,000 kilometers on it and was in great condition. For peace of mind, I purchased full insurance from the rental company. Returning the car was quick and hassle-free with no unexpected charges.
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Darlene Leopold
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
This is probably the best car rental brand at Milan Airport.
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Neil Margaret
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Perhaps because it was early, there was no queue, and the staff's attitude was good.
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Dorothy Hansom
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The process of picking up and returning the car was very convenient.
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Julius Hughes
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
Pickup and return were very convenient. I purchased full insurance, so there were no worries when returning the car—just left the keys and walked away. However, the hybrid CX60 was extremely hard to drive without electricity. Also, the left front tire was underinflated when picking up the car, and I couldn't locate the puncture on-site. The store staff fully inflated it, and I drove off. Two days later, the pressure dropped to 1 bar, and I quickly found a roadside repair shop. Turns out, there was a nail in the tire from the start. I had to pay 30 euros for the tire repair myself.
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Anonymous
Milan
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The staff at the rental company were easy to communicate with, and both picking up and dropping off the car went smoothly. They said the deposit would be refunded within 5-6 days, but I’m still waiting to see.
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