I went to pick up the car with a printed order and English translation. A rude overweight woman saw I was Chinese and demanded an international driving permit and NATI certified translation. Ended up not renting the car. I asked for a non-rental certificate, but she said I wasn't her customer and should contact the third-party. Really bad experience. I then rented a car from AVIS without any issues. Definitely a bad review for this company!
We up graded to a larger car than booked at an extra cost
About QEEQ:8.0/10
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