They used something similar to domestic ETC, and charged me 993 THB for a toll fee of 30 THB. This is simply outrageous and they were very rude. Communication was futile.
Additionally, I booked an Innova, but when I arrived to pick up the car, they told me it wasn't available and gave me a Fortuner instead. Given that I was abroad, I didn't have time to argue with them and it disrupted my itinerary. It was a disappointing experience.
They require a credit card deposit of 9000, which is absolutely unreasonable. Plus, it takes 30 days after returning the car to get the deposit back. Unbelievable!
Car was clean inside but a bit scratch up on the outside, staff wasn't able to solve the car audio system problem, had to search on Google for solution.
You could return the deposit (excess) quicker than one month. I pre-paid $200 (car and insurance) then you took another $400 off me ... which I was told will take a month to get back to me. This is unacceptable - you are fast to take and slow to return. Just not good enough, Europcar and Easyrentcars.
About QEEQ:8.0/10
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