A blip with inaccurate paperwork but otherwise very good.

Spain

Reviewed: Sun, Jul 14, 2019

About Interrent: 8.0 /10

Would have been an excellent experience if the paperwork had not informed us to wait for the shuttle bus! We stood for 30 minutes then called the telephone number on the paperwork (which didn't work!) When we finally got hold of a member of staff they informed us that we needed to go to the Gold Car desk in the terminal. The gentleman at the desk was most apologetic that we had been stood for nearly an hour waiting! (Not his fault) Please get paperwork right in future. This was most frustrating for us at the start of our holiday.

About QEEQ: 8.0 /10

Sort paperwork so that it has accurate information and telephone numbers that work!

Mini | Toyota Aygo 2 Doors or similar

4-day rental

Relevant Reviews on Interrent in Spain

C.Bagley

Spain

12-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 11, 2019

“EasyRentCars was a simple and hassle free booking process, highly recommend.”

About Interrent: 8.0 /10

The attitude of the counter staff was very poor with threats of financial penalty when costs for additional insurance cover was declined. Said that my World wide multi excess cover taken many times before was not valid. The car was excellent, but because of the poor attitude of counter staff would not consider using Interrent again or consider recommending to others

About QEEQ: 10.0 /10

Have used Easyrentcars several times and a good value for money service has been offered on each ocassion. Highly recommend this booking platform

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Compact | Citroen Berlingo or similar

Interrent

Almeria

Spain

Reviewed: Tue, Jun 4, 2019

“Charged significant extras at the desk £43 that were more than the (very cheap) original booking.”

About Interrent: 9.0 /10

Car was great but why the huge extras that are not detailed anywhere pre booking.

M. Jolley - Wirral UK

Spain

9-day rental

Compact SUV | Nissan Qashqai or similar

Interrent

Menorca

Spain

Reviewed: Tue, May 21, 2019

“Conned - no mention about using an offsite subsidiary when making the booking.”

About Interrent: 8.0 /10

Specifically booked for an on-airport vehicle rental only to discover the booking had been passed on to another company 'Gold Cars' who have an awful customer satisfaction record. Had to locate a waiting minibus and shuttled offsite to their depot a few km away. Vehicle ok but they then tried to get us to pay extra insurance which wasn't compulsory and I had already purchased a one-off policy from a UK company to cover any excess. They then made us pay a "Diesel Tax". Checked this out on the Gold Cars website and this should only be paid if you specifically request a diesel (which we didn't). Tried to get a refund when vehicle returned but was told to take it up with the Co I booked through - I look forward to hearing from you!!! Had to wait around for a while for the return shuttle back to the airport. Shuttle bus consequently full and boot overfilled resulting in a dented case. Not happy!

About QEEQ: 10.0 /10