The staff at the counter was very patient. Knowing that we had a large group and lots of luggage, they proactively upgraded us to a larger vehicle. Very satisfied, nice!
Got the car at Phoenix airport, no waiting, free upgrade, no push to buy insurance. When we asked for full coverage, the staff asked if we had travel insurance and then explained that some parts of it overlap, so no need to buy extra. Very honest.
Excellent service, highly recommended by friends. The only downside is that although I purchased third-party roadside assistance online, it couldn't be reflected during on-site processing, so I had to buy additional insurance.
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Customer Service
Relevant Reviews on Alamo Phoenix Sky Harbor Intl. Airport
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View more >Dislike: Everything was good