When returning the car, I left my handbag on the driver's seat and forgot to take it with me. Multiple phone calls yielded no results. Later, we sought help from another company's staff who managed to retrieve it for us. However, $900 in cash from the bag was missing (other documents and cards were still there). After the cash went missing, I contacted the Boston Alamo airport manager Tim who promised to look into the surveillance footage but never got back to us on time. Calls to the manager also went unanswered. What kind of terrible attitude is this?
“Good experience, will definitely use the service again”
About Alamo:9.7/10
Nice company, everything was smooth and easy
About QEEQ:9.0/10
Good customer service, and great prices. Had an issue with original booking, and it was replaced by another booking with no additional charge, and in time
Like: Everything was easy to find, the process was quick and simple and the staff was great. The car I had planned on driving was no longer available so I received an upgrade at no cost to me. Dislike: I had no complaints.
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Customer Service
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Relevant Reviews on Alamo Boston Logan International Airport
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View more >A.Yarclay
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View more >Dislike: I had no complaints.