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+1-8007618913
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+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4624141030
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4624141030
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Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU Auckland Airport

Alger Constance

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Reviewed: Fri, Oct 11, 2019
About EZU: 10.0 /10
Great service

K.Naik

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Full Size Van | Toyota Estima or similar
Reviewed: Sat, Apr 24, 2021
About EZU: 10.0 /10
Car was good condition
About QEEQ: 10.0 /10
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L.Chase

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Economy | Toyota Yaris(2013-2015) or similar
Reviewed: Mon, Mar 2, 2020
“Excellent Car Rental Experience”
About EZU: 9.7 /10
No waiting. Helpful staff. I was delighted with the car and all went well.
About QEEQ: 10.0 /10
Great
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Greg Black

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Economy | Mazda Demio or similar
Reviewed: Sun, May 19, 2019
“The Customer service chat was not very good. In fact was really bad.”
About EZU: 10.0 /10
I got what I booked for. Just to mention the insurance I paid is 3rd party so if something happens like example a small scratch you will need to pay the car rental and then claim to the insurance company dont want to imagine how long that process will take.
About QEEQ: 8.0 /10

Lindyloo

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Economy | Mazda Demio or similar
Reviewed: Thu, May 9, 2019
“Haste free and great value!”
About EZU: 10.0 /10
Couldn't believe the value for money, kept waiting for there to be a catch, but there wasn't any! Great car, great service, would definitely recommend!
About QEEQ: 10.0 /10
Easy booking process, car was exactly as described and performed perfectly adequately. A genuine bargain.

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