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Live chat Email us Service Code: 8264096151
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Search for EZU Car Hire in Auckland

Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Toyota RAV4 image
EZU
AUCKLAND AIRPORT(AKL)
Auckland
New Zealand
Compact SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU Auckland Airport

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Compact | Toyota Yaris 2013-2015 or similar
EZU
AUCKLAND AIRPORT(AKL)
Auckland
New Zealand
Reviewed: Fri, May 10, 2019
“Easy to book online and have a good choice of car rental providers, reasonable price”
About EZU: 7.7 /10
Good car conditions. A little bit far from the airport, but they offer free pick-up and deliver, so that's not an issue.
About QEEQ: 8.0 /10

View more >
Economy | Nissan Tiida or similar
EZU
AUCKLAND AIRPORT(AKL)
Auckland
New Zealand
Reviewed: Mon, May 6, 2019
About EZU: 10.0 /10
No upsell of insurance, very nice
About QEEQ: 10.0 /10

A.North

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Compact SUV | Toyota RAV4 Guaranteed model
EZU
AUCKLAND AIRPORT(AKL)
Auckland
New Zealand
Reviewed: Sat, Apr 27, 2019
About EZU: 9.0 /10
Easy to book, pick up and drop off good. Value for money.
About QEEQ: 9.0 /10

B

View more >
Compact | Nissan Tiida or similar
EZU
AUCKLAND AIRPORT(AKL)
Auckland
New Zealand
Reviewed: Fri, Apr 20, 2018
“Excellent”
About EZU: 10.0 /10
Like: Efficient, friendly, top value for money

J.Suren

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Economy | Toyota Yaris or similar
EZU
AUCKLAND AIRPORT(AKL)
Auckland
New Zealand
Reviewed: Tue, Apr 3, 2018
“A hidden gem of a care hire company”
About EZU: 8.4 /10
Like: Firstly, the cost for 3 days hire was fantastic. Car was clean, staff were friendly and chatty. I have already recommended you to a number of my friends.
Dislike: The car was a little old and occasionally made some funny noises. i was a little worried i was going to break down.

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