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Good price good car muddled collection process

Reviewed: Thu, Apr 3, 2025
About Avis: 9.0 /10
I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting
About QEEQ: 9.0 /10
Seemed fine
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on Avis Orlando International Airport

J.Gemmill

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Compact | Toyota Corolla or similar
Reviewed: Tue, Feb 4, 2025
About Avis: 4.0 /10
We were supposed to get a saloon car but they didn't have one so we had to make do with large pick up truck. We told them we wanted a car or even a SUV but they wouldn't entertain us. The girl at Avis was very unhelpful. We managed to go to Avis office in Kissimmee the following evening and they exchanged the truck for a saloon car. However the saloon car then became faulty with all electrics closing down. So no blinkers and nothing showing on dashboard. Very frightening. We had to go back again the next day and eventually got a small SUV. Terrible service from Avis at MCO.
About QEEQ: 10.0 /10

Renata Oliver

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Reviewed: Wed, Feb 20, 2019
About Avis: 2.0 /10

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Medium SUV | Ford Edge or similar
Reviewed: Fri, May 10, 2024
“Nightmare at Avis”
About Avis: 5.0 /10
Please refer to the WhatsApp exchanges of yesterday, 8th May between myself and QEEQ which included 2 short videos. Shocking!
About QEEQ: 10.0 /10
Nothing wrong with the booking platform, however, price drop protector did not work.

Gerrard Hubbert

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Intermediate | Chevrolet Cruze or similar
Reviewed: Wed, Mar 29, 2023
“Not Great. Have no idea why I have been charged an additional £144 by Avis and am awaiting a reply.”
About Avis: 7.0 /10
The pick up was slow, 25 minutes, despite there only being 3 people ahead of me in the queue, but at least it was in the terminal.
About QEEQ: 10.0 /10
Booking worked well and the price drop guarantee worked with a reduction on the original price.

B.Alalmai

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Fri, Jan 28, 2022
“Excellent”
About Avis: 9.0 /10
Everything is amazing
About QEEQ: 10.0 /10
Everything is amazing

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