It took an extremely long time, and the type of car provided was completely different from what was promised. The car had a lot of scratches and was in poor condition.
The car had damage on the back left of the boot which I told the staff about before I drove off.
There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required
Clearly this car had not been checked over before I had it
About QEEQ:10.0/10
QEEQ are very good. This is my sec time booking through them and will do it again
“The car was fine, the drop off good but the insurance up sell was predatory and very off putting”
About GREEN MOTION:6.3/10
I felt that Green Motion used a VERY slow collection process to 'intimidate' customers into taking comprehensive insurance. The 'information' video went on and on and on about how long it would take to find and note every mark on the car before you drove off on it - with the implicit message being that if you didn't do this you would definitely be charged for all marks on return of the vehicle. In addition to this, if you didn't take comprehensive insurance, the deposit taken from your credit card was massively more.
Agent was not able to honour the price agreed. He insisted I paid for additional insurance I did not want or need as I have a credit card that covers car insurance. He repeated refused to accept my position. He just said he could not let me have car without an extra insurance payment that was four times the cost of the rental itself. The only choice he gave me was to take it or walk away with no car.
I shall never book with them again unless this issue is explained properly.
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