Routes car rental is a group of people who have absolutely no Interest in customer service
K.Hogan
Canada
Reviewed: Thu, Jul 18, 2019
About Routes:6.0/10
Routes car rental is a group of people who have absolutely no Interest in customer service. They are rude beyond belief. I was there for 2 hours and witnessed 4 different parties having problems and all 4 turned away and went to a different rental company. Just do not under any circumstance go here
the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes:9.3/10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ:10.0/10
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Routes car rental is a group of people who have absolutely no Interest in customer service
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