Easy booking, Smooth pick-up, Terrible car

The lady who answered me, gave me a very poor service. Worried all the time in selling me insurance proposal and toll tag service, she did not bother to pass my credit card manually, causing the transaction to be declined for 3 times, not completing the situation on that date, what forced me to take a uber sercice to the hotel and another one to come back in Green Motion in the day after, generating a loss of US$50.00.

No power windows in car. They would've been helpful in the Orlando's heat to down the windows to get some fresh air in.

YOr counter staff were rude and not helpful. Now Im being charged with charges that I already paid previously and they keep trying to charge my account $52 and $26.70 for what? I prepaid my $81.89...

The agent informed me that I had to purchase their third party liability insurance, which was not the impression I got from the Green Motion website. When I showed her the website info, she informed me this didn't apply to my rental. I don't know if this was true or an upsell technique. The cost of insurance tripled the cost of the rental, which I wasn't happy about. Overall I felt as though the agent was giving me misinformation to make me buy the insurance, but I don't know for sure. The car was as advertised and served us well.

did not have my car at rental time gave me a van but a banged up one long wait because I booked outside of green motion web site but was pleased with the experience. took more than 1 hr to get on the road. from arrival at airport. waited 45 minutes for shuttle. then at the rental desk at least 30 minutes. ladies who helped me tried to get through it as quick as they could and were very nice.